We understand that during the trial period, the item may be opened and used. However, to be eligible for a return, the box and container must remain undamaged. We do not accept returns or issue refunds for products that have been less than 3/4 full, damaged, or used beyond the trial period.

• Contact Us: Please reach out to us at info@rozliskincare.com within the trial period to initiate the return process.
• Return Authorization: We will provide you with a return authorization and instructions on how to return your item.
• Return Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
• Inspection and Refund: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• Refund Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

We do not accept returns or issue refunds for products that have been less than 3/4 full, damaged, or used beyond the trial period.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us at info@rozliskincare.com.

Please note that refunds are subject to change without prior notice to the client, and the time it takes for the refund to be credited to your account may vary, depending on your card issuer's policies.